I brought my 2007 Honda Odyssey to D&D; with a check engine light on. They diagnosed it quickly, took the time to explain the failure, (in my case) potential for future failures and the impact. The vehicle was fixed in one day. This was my first time and I've found our local service center.
Very professional facility with fantastic customer service. The technicians are very knowledgable and friendly.
I brought our car in the other day as we suspected a small oil leak - not only did D&D; make an effort to look at the car straight away (I didn't have a lot of time), but they were extremely conscientious in terms of telling me upfront that actually I had a serious engine issue on my hands. Now, this is not surprising for mechanics - after all, bad news is good for business, right? - but where D&D; were a cut above their competitors is that they weren't using this as a way to get money out of me. In fact, they recommended that I take the car back to the dealer (where the repairs would likely be included under warranty), re-filled it with oil so I could drive it across to the dealer, and didn't charge me a cent. They even offered to give me a ride to my next appointment! All in all, they went beyond the call of duty and I couldn't recommend them highly enough for their professionalism and service.
I needed a 75,000 maintenance check. Instead of replacing things that didn't need to be replaced, just to make some money, as the dealership would have, they checked everything over and advised replacement of only what was needed. They also changed the oil, and did so cleanly, so I didn't have to smell it for miles and miles, as I've had happen in the past. Nice job! I'll be back.
Nick said he received great service from this business. They did not rush him and made sure he was not stressed.
Jamie said this business has prompt and quick service. He is very happy with the service there.