I explained that my brakes were spongy and needed repaIr and likely needed the fluid replaced and bled. They replaced rear pads, turned the rotors and replaced brake fluid. However, the brakes still sank to the floor when applied gently. I called back a few times left, left messages, and also scheduled for appointment on line. They never responded. While they seemed friendly people and eager to do work on my car, their follow up service remains to be desired.
Hello Eric, I believe this is the Mazda that had the dead battery as well, so my technicians came to your house and picked up the vehicle. Sorry we missed your call but we have been extremely busy. I responded back to your online request asking to reschedule due to being booked up on the dates you requested, but you never responded back. Jodi
- D&D Automotive Repair